To me first thing is 8 am when scheduling people to come and do work at the house. So when I made arrangements for the HVAC people to install the air conditioning unit, I asked the lady when do they start work? She said 7:30 am, but they'll have to load up the truck etc., so probably won't arrive until after 8 am, more likely 8:30 am.
8:45 am and still no sign of anyone, so call the office and ask if they are arriving today and she said yes they're on their way. The office is less than five minutes away. One guy arrives, takes a look and then disappears. It is 10 am when him and another guy comes back and starts work. That is not first thing!!!
I was not impressed . What a disorganized bunch they were. Plus we were forecast for rain after lunch, so if they had started when they should have the job would have been finished before the rain started.............but no, due to the late start they got wet!!!
One guy was an apprentice and the other guy was training him.........fair enough. Then the apprentice gets a call, he has to leave for another job at 2 pm. To cut a very long and exasperating story, the guy finally left at 8 pm.
Thank goodness my dh had done all the electrical for them as it would have been midnight before he left. We have had air conditioning units installed before but it has NEVER EVER been a 10 hour job, NEVER.
Anyway, it's installed now, and we are ready for the heat, so that's a good thing!!
I now need to sort out that side of the house garden as it is messy, but more about that another time!!