Showing posts with label kitchen appliances. Show all posts
Showing posts with label kitchen appliances. Show all posts

Tuesday, March 12, 2024

Seriously............

Not sure if you're like me, but if I know what I am talking about I will argue with you until the cows come home.  However, if I don't know what you are talking about I won't argue.

So today the appliance guy came to look at the fridge.  They had called Monday to change my appointment and it worked out better for me.  So he came in and asked me what was wrong.  I explained and despite the fact his accent was Eastern European and mine is British we managed to understand one another.

BUT, he then started on about breaker's and trying to say it was my fault/the breakers fault.  I do not know diddly squat about breakers.  So I was getting confused because, I thought if the breaker was at fault, the fridge wouldn't come back on?  I didn't know this for a fact, but thought it would.  So he kept talking, so I said this:

"My husband is an electrician, I'll call him and you can talk to him, as I know nothing about breaker's."

The look on his face at this point, made me realize that he was trying to get out of doing anything!!!  He told me that was alright I didn't have to call him; but too late I had dialed the number.

Got hubby on the phone and put him on speaker and said what was going on.  Hubby said out loud, "he's trying to get out of doing anything, there is nothing wrong with the breaker!!"

His attitude changed then, and I let hubby go as he was at work.  He took photos, and said he was going to call KitchenAid for advice to see what they say and get back to me.

I WILL NOT taken advantage of.  As I told him it keeps going off, I can't keep much in the fridge and freezer as I have no idea when it might turn off again.  When you pay over $5 thousand for a flipping fridge, it had better work!!  If it's under warranty, they have to fix it whether they like it or not.  I will be sticking to my guns on this as I am now fed up of the whole flipping thing.

Tuesday, April 14, 2015

A Huge thank you everyone for your opinions.

I spoke to Frigidaire and got no where...no surprise there.  They said it was because I keep my fridge at 1 oC and that is why I have the problem; which by the way is a lot of bull.   As I pointed out there must be a heck of a lot of people who keep their fridge at the wrong temperature as there are a lot of people who have posted on the internet having the same problem.

I have the appliance repair guy coming over on Wednesday to deal with the issue and he is going to give my fridge a thorough going over so that we can make doubly sure that it's not something else.

I also have my secret weapon....DH....he brought home a gun thingy that measures the temperature of everything.  Very interesting, and I will make sure the appliance guy writes it all down.  I turned my fridge up to 3 oC as per Frigidaire and the different items in the fridge ranged in temperature from 1 oC in the "cool drawer" up to 7 oC.  That is quite a difference if you ask me.  This is not the end of the issue, I will keep you updated.

As far as the warranty situation goes, I have until the 12th of June to sort something out.  I have more or less made up my mind to take out an extended warranty on the fridge.  That is an expensive item and as we have had problems already I feel it would be prudent to take out the warranty.  I am undecided about the stove, again that was over $2,000 for that so it may be worthwhile.

I am also dealing with window issues.  Three on the main floor need adjustments, so not a big issue, it's the two sliders in the basement which I am very worried about.  I cannot open them at all.  Dh struggled to open them, he struggled even more to close them and they are not fully closed and therefore not locked.  Dh reckons the house has settled and has moved the windows out of square.  Goodness knows how they are going to mend them.

I would have normally left this to year end, but feel this is an issue that needs dealing with sooner rather than later.  I have a guy coming on Wednesday to go over any deficiencies.  I am not 100% clear about the ins and outs of this, but when filling out the forms we seemed to have a number of things to note.  So it should be an interesting day Wednesday, what with this guy, the appliance guy and I have the site super coming over to look at the basement windows.

So today I am going to my sit and knit session to relax (I hope). I am on with the custard yellow colour now, so moving along nicely.  I do still however want to learn how to crochet.  I am also putting together another quilt top.  I will share photos with you on Wednesday.

Monday, April 13, 2015

Extended warranty on kitchen appliances; Yes Or No?

When we moved to this house we had to buy new appliances.  We Dh decided to go all out and buy "good" appliances, so we bought all stainless steel Frigidaire Professional in the kitchen and just the regular Frigidaire washer and dryer.  We paid a LOT of money for all of these and figured we would be set for a long time.

We bought this fridge, and paid a pretty penny for it and have to say I have never loved it.  For one thing it's too small..........I know what am I saying, but I am used to a larger fridge.  It has the ice maker and water dispenser which we love.  Back in January though the ice maker starting making a grinding noise.  So in February I called in for a service call and it was under warranty.  Turned out it was a gasket in the ice maker by the motor.  So changed that and all was well......for around a month.  By the middle of March the noise came back, not as noisy but the same noise.  Called the service lot and told them about it.  After a long discussion I was told to listen out for it (as it doesn't happen that often) and before my year's warranty was up to call them in.

Called in at the store where we bought the appliances as we didn't take out an extended warranty on these appliances.  Imagine my surprise when he told me that it would cost around $850 for another four years warranty on all my appliances.  It goes on the amount you paid for them.

I mentioned the problem with the fridge and his advice was to get the service people out as soon as possible and also give Frigidaire a call and tell them what's what.  I asked him if he had heard of this problem and he said no.  Dh looked up on the internet and there are a pile of complaints about this issue???

$850 seems a heck of a lot for extended warranty, but when you factor in $100 for just calling out the service people then the parts on top of that, I guess it could cost over $200.  I have little faith in this fridge standing the test of time.  The stove was also expensive and will probably cost a lot if it breaks down; but $850!!!

I have more or less talked myself into taking out the extended warranty just to be on the safe side; but I am so not happy with the cost.

There will be a call into the service people this morning to get them to come out and a call to Frigidaire to tell them I am not a happy camper!!

Do you take out extended warranties on your kitchen appliances?

Such sad news.............

Rest in Peace Dolly...................