Sunday, February 16, 2014

Customer service means a lot!

On Saturday dh and I spent a lot of the day out and about.  It was really nice not having to work on the house for a change.  Yes I did have to get it "viewing ready," and yes dh had to blow out the driveway, thanks to the oil truck coming and chewing up the snow with it's weight, but after that we were free to do what we wanted.

We went into town to a place called Brisco Appliances to check out their appliances.  We ended up buying all the new appliances for the new house from there, Frigidaire Professional in smudge proof stainless steel for the kitchen and Maytag washer and dryer in white for the laundry room.  Why?  Well first of all their prices may not be the cheapest out there, but they are VERY competitive and we got top of the line for a fairly decent price.  The customer service is excellent and if we run into a problem I know they will be more than happy to help out. 

They are the only store the builder will let into your house before your closing date to deliver and install your appliances for you.  Yes I know isn't that neat?  He was also going to pop over to the sales office with all our specs on the appliances for the girl who will be sorting out all the details of the house on Thursday.  You wouldn't get that kind of service in a big box store?  Also we were allowed to pay our deposit over two months; as between me and you, if anyone else asks us for money I am going to scream!!

We then spent a full two hours in Lowes checking out bits and pieces that we may or may not need in the new house.  It's been such a long time since we have had to buy window coverings as we don't need them in this house, that I had forgotten what was out there.  We met a great woman who went through all sorts of ideas in the window coverings section,  I will definitely go back there to buy some window coverings from them.  She was so knowledgeable and really took the time to show us what would or wouldn't work.  Again it's the customer service that won us over. 

 I was looking through the light fixtures and saw this light and fell in love with it.  It will be perfect over the dining room table.
 You can read more about it here.  The reviews are mixed but it looks stunning, and as I am married to an electrician, he will be able to figure the whole thing out.  Once again we talked to one of the guys in the department and he was super friendly.  We were in the Barrie, Ontario store and have to say we have found everyone very, very helpful in that store.

We also looked at some tiles for the back splash in the kitchen, as we are not getting the builder to do that, we will do that ourselves.  We found a couple that may be possibilities.

This one is really nice in "real life."
This one, it's the top one that interested us:
We bought the back splash tiles in our present kitchen from Lowes as well.  Pleased to say we walked out of Lowes not having spent a penny..........we didn't use the bathroom/toilets either....LOL  Spending a penny is a British term for having to go pee!


Cindy@NorthofWiarton said...

How exciting this all is for the both of you. xx

Jane and Chris said...

You'll be so good at this, you can sort our renos out!!
Jane x

Evelyn said...

some great ideas Gill!

Mysti said...

I hope you are enjoying the excitement of the new chapter of your life! I think it sounds wonderful.

I love the tile contenders. Would you use them as whole tiles, or just them as accent?

You need to do a whole post of British-isms....neat!!!

Boyett-Brinkley said...

What fun! I am going to get the itch to move! Can you share the link to the realtor so we can see the pics of your house. I was telling Hubs about it and wanted to show him and couldn't find it again. He was interested as he lived in the area for a year a while back and was wanting to see. I was telling him what a nice house it was -- he loved the grounds -- snow and all!

Enie Dub said...

I do like all of those back splashes!

Jane said...

How fortunate you are to have a handy husband who is an electrician!! And of course I know YOU are handy too:)

William Kendall said...

That's going to keep you exceedingly busy!

EG CameraGirl said...

What fun you are having. Yes, GOOD customer service is a big bonus!

Linda said...

Great post. I hope all goes well. Warm greetings from grandparents on my father's side are from Kent, England.

Rose said...

This is going to be so much see you get your new home together!

I learned something new...did not know spending a penny had another meaning!LOL

Holly Nelson @ English Girl Canadian Man said...

I absolutely adore that light fitting!! It is going to be exciting to see it all come together!