I have had a run of bad luck with some products recently and have had to call up companies a couple of times to ask about their products.
At the top of the photo is a flyer telling me that next time I use my credit card I will get 10,000 bonus points which I think is worth $10. Mind you in the small print it could be next April before I get the points. Regardless that's a bonus.
I then got a coupon for a free bottle of Dove "Style Care" Frizz Proof Cream/Serum. Which I will say is more useful in the Summer with the humidity than this time of year.
I bought Blue Water's Simply Bake Haddock. When I cooked it it shrank by more than half. Dh wondered what he had done wrong when I plopped this tiny bit of fish on his plate. Even I looked in the bag to see if it had broken in two and the rest was in the bag!!! Anyhoo, turns out the company has had shrinkage problems and have changed the cut of haddock it uses and were more than happy to send me a free product coupon, which I thought was awfully nice of them.
However will say General Mills gets the gold star for customer service. I have recently discovered Old El Paso's Extra Mild Taco Kit It is not at all spicy so I am a big fan of it. The first time I bought it when I come to open the taco package most of the taco's were smashed to pieces. So I called them to get a suggestion as to what to do with it. The lady told me to smash the rest up, heat them in the oven for a few minutes then pour the ground beef mixture on top along with the rest of the toppings. It was okay, but not as good as the original way of serving them. She also sent me a free product coupon, along with a $1 and two 50 cent coupons off of any General Mills product. So I was more than happy.
Went out and got another box from the same store as before and you know what's coming next.......the tacos were broken, not as much as last time. So I call them again to see if this is from the same batch. She didn't know but insisted on sending me the same coupons as before.
Do you call to complain when you are not satisfied with a product?
I posted a couple of book reviews here yesterday, really lovely books.