Monday morning was like that for me. Spent a bit of time on the phone sorting a few things out, including calling Lipton about a problem I am having with their Pyramid teas. I have fallen in love with their Blackberry Vanilla Infusion tea. However when I pull the string from the bag it can create a hole in the bag, which means the leaves escape into my cup. So I called to see if I was doing something wrong. Turns out I am not, and they are sending me a coupon to replace the box. ( I am not sure if you can see the hole in the bag in the photo?)
I adore this tea and may buy myself a tea ball next time I am out so if I tear the bag again I can put the tea inside of the ball. The string is heat pressed onto the bag, so it's not glued on as I thought.
I called Pattons the yarn people the other week as a ball of yarn had a hole in it and they were saying they had a problem with that batch. Anyhow here is what I received in the mail from them:
I am going to give them a call to say thank you for their generosity. Wasn't that good of them to send two balls of yarn? In the right of the photo you can see some coupons I got in the mail also including a $1 and a $2 Campbells coupon which is handy. I called about some soup of theirs that looked like dirty dishwater and didn't smell much better either. They said it was a blending problem and kindly sent me the coupons, which was nice of them.
Cindy is hosting an Ontario Bloggers Day here. If you blog and are in Ontario, go and sign up at the link, I think it's happening this Thursday (17th). Its one way of promoting one another's blogs and we all get to "meet" new and wonderful people via blogland.